Frequently Asked Questions
Skilled Facilitators also manage ‘the noise’ in the room by keeping to the agenda and focusing on outcomes while encouraging and reconciling diverse views.
A skilled Facilitator overcomes the direct and opportunity cost of unresolved issues.
Making progress possible and insight to action delivers a significant return on your investment in a meeting that matters.
Be clear on your objectives. Choose a Facilitator for their understanding of your objectives and their ability to achieve them. Explore options.
Use 1 on 1 meetings with prospects to confirm their communication skills. Invite written proposals. Don’t choose a subject expert who undervalues participants engagement as though they are the guest speaker.
No. Choose a Facilitator for their ability to meet your objectives and engage your participants.
Travel and accommodation create additional cost but deliver a higher return when the Facilitator is on your participants wave length and shares their values.
An atheist might not be the best Facilitator for a church organisation, an indigenous person may be a good choice for an indigenous organisation and a business consultant may be a good fit for a corporate strategic planning session.
In building the national network, Facilitated Solutions chose professionals from diverse backgrounds with proven facilitation skills. Those who make progress possible by assisting participants develop insight to action.
Our Facilitators also provide a Non-Disclosure Agreement protecting the confidentiality of information you provide.
You decide post meeting deliverables. An external objective Facilitator’s value is extended when they are engaged to detail agreement on What, Why, Who, When.
Members are expected to invest in their ongoing learning. Members also agree to electronically store contractual agreements and client evaluations from work generated through Facilitated Solutions.
Should a client complain about quality, service, or payment, members agree to make Agreements and Evaluations available to Facilitated Solutions upon request. Failure to provide a copy of a agreement and evaluation, within 7 days of written request, terminates a members membership.
Facilitated Solutions seek to resolve disputes to the satisfaction of both parties, as soon as reasonably possible.
As a national network of skilled Facilitators, members agree to act in accordance with International Association of Facilitators Statement of Values and Code of Ethics.
A breach, not remedied within 14 working days, invites the member’s resignation. Failure to resign terminates membership.